Tseung Kwan O Study Centre Learning Commons
有關將軍澳教學中心學習共享的意見共 22 項。
Total 22 written comments related to Tseung Kwan O Study Centre Learning Commons received.
Remarks: Users’ comments are transcribed without editing except for privacy concerns. Users are welcome to contact us in person at the Information Counter on G/F of Mong Man Wai Library, by calling 29486653, or by email firstname.lastname@example.org?to send us further feedback or to follow up with the Library responses.
|讀者意見 User’s Comments||圖書館回覆 Library’s Responses|
|1||若能不入閘就還書更佳||A bookdrop is available outside Tseung Kwan O Study Centre Learning Commons, near the TKOSC General Office. Users can return books there during the TKOSC opening hours.|
|2||many part-time ECE students in TKO Campus, but not enough new and good ECE book resource for us to finish the assignment.||Additional bookshelves have been set up and new acquisitions have been made for TKOSCLC in the past few years. However, its shelving capacity is still limited by physical space. On the other hand, most new additions are in e-format which can be accessed anywhere at all time. Users can also request for items available at MMW Library to be delivered to TKOSCLC and return at either MMW or TKOSCLC.|
|4||1. 建議更新電腦設施及最少一部電腦裝置有多媒體應用軟件如adobe CC等軟件。
|1. Comments noted and will be followed up.
2. Additional bookshelves have been set up and new acquisitions have been made for TKOSCLC in the past few years. However, its shelving capacity is still limited by physical space. On the other hand, most new additions are in e-format which can be accessed anywhere at all time. Users can also request for items available at MMW Library to be delivered to TKOSCLC and return at either MMW or TKOSCLC.
|5||希望將軍澳圖書館的開放時間可延長，或增設24小時開放的學習自修空間（類似大埔圖書館7X24的形式）||Estate Office replied that in view of existing manpower and effective management of resources, the current official opening hours of TKOSC remains unchanged while designated venue such as Learning Commons G01A could be extended to 10:30 p.m. on weekdays and 6:30 p.m. on Saturdays for accommodating after-class group discussion on a need basis. Students may approach TKOSC counter if required.|
|6||It will be perfect if it opens on Sunday.|
|7||suggested to open in long holidays to facilitate students in Hong Kong/Kowloon side if possible.|
|8||I hope the centre can be opened on Sunday.|
|9||缺乏人手安排，電腦及打印機服務嚴重短缺（經常無墨、紙），經常出現技術問題（故障和錯誤），而圖書館人員欠缺專業，不能即時解決問題，要自行通知其他部門處理，配套不完善。||Altogether there are 4 printers/copiers at TKOSCLC, including two Print-N-Go printers operated by OCIO. Your comments have been conveyed to OCIO for their follow up.|
|10||TKO library- as the above self loan service issue, I haven’t printed the receipt. Yet the books weren’t successfully loaned. I proposed to your staff to check my bag. Your staff treated me as a book stealer with very impolite manner!!!!!||Comments noted with thanks. We shall provide proper training to ensure the service quality of counter staff.|
|11||Once I was in TKO using the self loan service and as save the paper without printing the receipt… it showed loan successfully… well, actually it wasn’t!!! As the exit alarmed was on!!!||Comments noted. Please contact counter staff for follow up and assistance.|
|12||ok||Comments noted with thanks.|
|16||I have not used. No comments.|
|22||Have not used.|